Privacy Policy
Effective Date: 08-08-2025
Afro Caribe Botanica (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide Directly
• Name, billing address, shipping address, email address, and phone number when you make a purchase or create an account.
• Email address when you subscribe to our newsletter or request updates.
• Payment information processed securely through our payment processors (we do not store full payment card details).
b. Information Collected Automatically
• Device information, browser type, IP address, time zone, and some of the cookies installed on your device.
• Pages viewed, products viewed, referring/exit pages, and date/time stamps.
• Analytics data via tools like Google Analytics, including interactions with our website content.
c. Marketing and Remarketing Data
• Tracking via cookies, pixels, and tags to serve targeted advertisements on third-party websites and social platforms.
2. How We Use Your Information
We use your information to:
• Process and fulfill orders, including shipping and payment processing.
• Communicate with you about orders, inquiries, and customer service requests.
• Send marketing emails when you opt in (you can unsubscribe at any time).
• Provide targeted advertising based on your browsing behavior.
• Analyze website performance to improve our products, services, and customer experience.
• Comply with legal obligations.
3. Cookies and Tracking Tools
We use cookies, pixels, and similar technologies for:
• Essential Functions: Remembering cart items, account login sessions, and order history.
• Analytics: Understanding how visitors interact with our site (Google Analytics, Meta Pixel).
• Advertising: Showing relevant ads on other websites through remarketing campaigns (Google Ads, Meta Ads).
You can manage or disable cookies through your browser settings. For EU visitors, we provide a cookie consent banner to opt in or out of non-essential cookies.
4. Sharing Your Information
We share information with third-party service providers who help us operate our website and deliver orders, including:
• Payment processors (e.g., PayPal, Stripe).
• Shipping and logistics companies.
• Email marketing platforms (e.g., Mailchimp, Klaviyo).
• Analytics and advertising platforms (Google, Meta).
We do not sell your personal information.
5. GDPR Rights (EU Residents)
If you are in the European Economic Area, you have the right to:
• Access your personal data.
• Request correction or deletion of your data.
• Object to processing or request restriction of processing.
• Data portability (receive a copy in a structured, machine-readable format).
• Withdraw consent for marketing communications.
To exercise your rights, contact us at support@afrocaribebotanica.com.
6. CCPA Rights (California Residents)
If you are a California resident, you have the right to:
• Request disclosure of the categories and specific pieces of personal information we have collected.
• Request deletion of your personal information.
• Opt out of the sale or sharing of your personal information (we do not sell personal data).
To exercise these rights, contact us at support@afrocaribebotanica.com.
7. Data Retention
We keep personal information only as long as necessary for the purposes outlined in this policy or as required by law.
8. Data Security
We use SSL encryption, secure payment gateways, and regular security monitoring to protect your information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated date will be posted at the top of the page.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at: